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Quick answers to the most common questions.
Tap Sign up, choose a username, enter your email, mobile number and a password (8+ characters), and you're in. You must be 18+.
The minimum deposit is ৳100. The maximum per transaction is ৳50,000.
Mobile financial services available in your area — typically bKash, Nagad and Rocket. The exact options appear on the deposit screen.
Deposits are usually credited within minutes once matched. Withdrawals are reviewed and paid to your verified account, normally quickly during operating hours.
Some bonuses and credited balances must be wagered a number of times before they can be withdrawn. While a requirement is in progress, those funds are locked for withdrawal — your normal balance is unaffected.
The most common reasons are an unfinished turnover requirement or pending account verification. Check your wallet for any active wagering requirement, and make sure your withdrawal account is in your own name.
Yes. Every game is server-authoritative, with results that are provably fair — each result can be verified from its revealed seed after the round.
Open Payment problem, choose Deposit, and enter the transaction ID from your payment SMS with a screenshot. The agent checks it in the MFS app; if the payment is found it is credited to your balance. A withdrawal that never reached your number is reported the same way — the টাকা পাননি? link beside it in your withdrawal history fills everything in for you.
Report a payment problem from Payment problem, open a complaint for anything else, or reach us through the Telegram and WhatsApp links on the home page. Read Responsible Play and our Terms too.
